Our Story

I was tired of answering like a parrot — so I built one that does it better than me

TukiAI was born from a real WooCommerce store owner problem: the same questions,
the same customer hesitation, the same repeated conversations — and not enough time
to actually grow the business.

It Started with Real Frustration

I’m Eyal, a WooCommerce store owner. Like many store owners, I found myself answering the same questions again and again:
“How much is shipping?”, “Is it in stock?”, “What is the difference between this product and that one?”,
“Which option is best for me?”, “Can I add a note to my order?”.

At first, it felt like a normal part of running an online store. But as the store grew,
I realized I was not really managing the business — I was mostly repeating myself.

I sat in front of my screen answering the same questions over and over again.
I felt like a parrot. Repeating myself in every conversation, with almost no time left
to move the business forward.

The problem was not that I did not know the answers. The problem was that I could not be everywhere:
website chat, WhatsApp, customer service, sales conversations, pre-purchase questions,
and post-purchase requests — 24 hours a day.

I tried existing chatbot solutions. Some were nice. Some could answer basic questions.
But most of them did not truly understand the customer, did not know how to sell,
and did not behave like a salesperson who actually knows the store.

The Moment It Clicked

Most chatbots I tried did the same thing: they waited for the customer to ask a question,
then returned a scripted answer. No initiative. No deep understanding. No real selling.
No smart follow-up question.

But in a real store, customers do not always know exactly what to ask.
Sometimes they hesitate. Sometimes they are buying a gift. Sometimes they compare products.
Sometimes they need someone to help them understand what fits — not just throw a technical answer back at them.

That was the moment I understood: a WooCommerce store does not only need a chatbot.
It needs an AI sales and service agent.

So if nobody was building what I needed, I decided to build it myself.

TukiAI Is Not Just Another Chatbot

TukiAI was built to be an AI sales and service agent for WooCommerce stores.
It does not only answer questions. It understands the catalog, knows the products,
helps customers choose, recommends relevant products, handles hesitation,
and assists even after the customer has placed an order.

The goal was not to build “a bot that replies.” The goal was to build an AI worker for the store:
one that knows the products, understands customer questions, suggests, sells,
and saves the store owner hours of repetitive work.

In simple terms: TukiAI does not only wait for a question. It helps the customer move forward.

Think About It This Way

Think about all the things you do every day as a store owner:
answering customers, explaining product differences, recommending items, reducing hesitation,
suggesting complementary products, checking stock, answering shipping questions,
and handling post-purchase requests.

Now imagine dozens of copies of you. Each one knows your store, understands your products,
is available 24/7, does not get tired, does not forget, and never says,
“I’ll get back to you tomorrow.”

That is the idea behind TukiAI: not to replace the store owner, but to give them extra working power —
an AI agent that handles conversations, helps sell, and supports customers when you are not available.

Why We Built TukiAI for WooCommerce

WooCommerce is powerful and flexible, but many WooCommerce store owners operate with a small team,
sometimes completely on their own. They need practical tools, not huge systems that require complex implementation.

TukiAI was built around the needs of WooCommerce stores:

Connection to the product catalog.
Understanding products, categories, prices, and stock.
Sales conversations on the website.
Customer service before and after purchase.
Assistance with order-related requests.
Natural language support in multiple languages.
A fast pilot with no commitment.

Instead of building another general tool for “everyone,” we chose to focus on what WooCommerce store owners actually need:
more sales, less workload, higher availability, and fewer repetitive manual tasks.

What Makes TukiAI Different?

Built by a Store Owner

TukiAI was not born in a software company meeting room guessing what stores need.
It came from a real store, a real pain, and the daily need to answer customers, sell,
and provide service without sitting in front of the screen all day.

It Sells, Not Only Answers

A good AI agent should not only retrieve answers. It should understand need, ask questions,
recommend the right product, explain differences, and turn a conversation into a sales opportunity.

It Is Built for WooCommerce

TukiAI is designed to work with WooCommerce stores, including product catalog, stock, prices,
orders, and relevant store information.

It Helps After Purchase

A lot of store work starts after the customer pays: order notes, service questions,
detail changes, shipping questions, and repetitive requests. TukiAI is designed to assist at that stage too.

It Works Across Store Conversations

Customers do not always reach out only through the website.
TukiAI is designed to support relevant conversation channels depending on the plan and store setup.

What We Believe

We believe good AI should not make a business feel less human.
It should help the business provide better, faster, and more consistent service.

When a customer receives a useful answer, a relevant recommendation, and fast service,
they do not feel pressured. They feel helped.

That is the philosophy behind TukiAI: sales through help, service through understanding,
and automation that feels useful — not robotic.

Who TukiAI Is For

TukiAI is especially relevant for small and medium-sized WooCommerce stores that want to:

Respond faster to customers.
Turn website conversations into sales opportunities.
Recommend products more intelligently.
Provide service outside business hours.
Reduce repetitive questions.
Handle post-purchase requests more efficiently.
Test real value before committing to a paid plan.

The Journey Has Just Started

TukiAI started from the personal frustration of a store owner,
but it was built to help other store owners facing the exact same problem.

Our mission is simple: help WooCommerce stores sell more, support customers better,
and give store owners their time back.

If you also feel like you answer the same questions again and again, if you want to be more available
without growing your team, and if you want to turn conversations into sales —
that is why we built TukiAI.

Want to See What TukiAI Can Do for Your Store?

You can start with a 3-month free pilot, with no credit card and no commitment.
Connect your WooCommerce store, let TukiAI learn the catalog, and test through real customer conversations
whether an AI agent can save you time and help you sell more.

Start a free pilot with TukiAI