Marcus Delano
Questions about phone case compatibility, charging cables, warranties, and shipping used to take up a big part of our day. With a small…
Questions about phone case compatibility, charging cables, warranties, and shipping used to take up a big part of our day. With a small team, we often missed messages after hours and lost buyers who needed a quick answer.
After adding Tuki AI, customers get clear compatibility answers in seconds, along with useful add on suggestions like screen protectors. It also helps with basic order tracking, while anything complex is routed directly to us.
Within the first month, we saw a clear improvement in conversions and fewer repeated support questions. It gave us more time to focus on new products instead of answering the same chats all day.