1. Our Commitment to Accessibility

At TukiAI, we believe technology should be accessible, understandable, and useful to everyone.
We work to improve the accessibility of our website and services in line with recognized accessibility principles,
including WCAG 2.1 Level AA, and applicable accessibility requirements where relevant to our services.

Our goal is to allow as many users as possible to browse our website, read content, navigate pages,
contact us, understand TukiAI’s services, use our chat and platform, and complete actions in a clear and usable way.

Accessibility is an ongoing process. We review, improve, and update our website and services from time to time
to improve the experience for people with disabilities and for all users.

2. Scope of This Statement

This statement applies to the TukiAI website, content pages, legal pages, contact forms,
signup flows, dashboard areas where available to users, AI agent and chat components,
and other digital features operated by TukiAI.

Some parts of the service may be operated through third-party providers, integrations, or external systems.
We aim to choose tools and providers that support accessibility, but certain parts may also be subject to the policies,
infrastructure, and limitations of those third parties.

3. Accessibility Standards and Guidelines

We aim to align our website and services with WCAG 2.1 Level AA principles
where reasonably possible and relevant to the website structure, service, technology, and content.

Our accessibility efforts focus on principles such as:

• Content that can be perceived by users with different needs.
• Interfaces that can be operated using a keyboard and assistive technologies.
• Information that is clear, consistent, and understandable.
• Page structure and code that support modern browsers and screen readers.

4. Accessibility Features Implemented

As part of our accessibility efforts, we work to implement features such as:

• Clear and hierarchical heading structure.
• Semantic HTML where possible.
• Keyboard navigation support.
• Clear indication of links and interactive elements.
• Labels for form fields where required.
• Clear form instructions and error messages.
• Readable and understandable text.
• Good color contrast where possible.
• Responsive layout for different screen sizes and mobile devices.
• Right-to-left language support for Hebrew content.
• Alternative text for meaningful images where relevant.
• Avoiding reliance on color alone to communicate important information.
• Ongoing improvement of forms, menus, tables, and interactive components.

5. Accessibility of the AI Agent and Chat

TukiAI includes conversation, chat, and AI agent components designed to help customers receive answers,
product recommendations, service, and post-purchase support. We work to make these components as usable
and accessible as reasonably possible.

Our accessibility efforts for the AI agent and chat include support for:

• Keyboard navigation in chat components.
• Clear and readable text inside the chat window.
• Sending messages using a button or the Enter key where appropriate.
• Clear identification of input fields, buttons, and messages.
• Structure intended to support better compatibility with screen readers.
• Clear and understandable conversation messages.
• Hebrew and right-to-left language support where applicable.

Because the AI agent, chat, and integrations may change over time, we continue to review and improve their accessibility.

6. Supported Assistive Technologies and Browsers

The TukiAI website and services are designed to work with modern browsers and common operating systems.
We aim to support:

• Modern browsers such as Chrome, Firefox, Safari, and Edge.
• Operating systems such as Windows, macOS, iOS, and Android.
• Common screen readers such as NVDA, JAWS, VoiceOver, and TalkBack.
• Browser and operating system zoom, display, and text-size tools.
• Keyboard-only use where possible across website and service components.

The user experience may vary depending on browser, operating system, version, extensions,
device settings, and assistive technology.

7. Content, Media, and Document Accessibility

We work to make website content clear, organized, and accessible where possible.
When we use images, videos, tables, documents, or visual elements, we aim to provide text alternatives
or clear structure where relevant and required.

If specific content on the website is not fully accessible, you may contact us and we will make reasonable efforts
to provide an accessible alternative, explanation, or suitable solution.

8. Known Limitations

Despite our efforts, some areas of the website or services may not be fully accessible in every situation.
Possible limitations may include:

• Content provided by third parties or external integrations.
• Older PDF documents or files that may not be fully accessible.
• Videos or media that may not include captions or full descriptions in every language.
• Dynamic components in the chat, dashboard, or integrations that may require further improvement.
• Compatibility issues in older browsers or certain assistive technologies.

We treat accessibility as an ongoing process and work to address issues that are identified or reported to us.

9. Accessibility Contact

You can contact us with any accessibility question, request, or report.

• Accessibility Coordinator: [Add accessibility coordinator name]
• Email: [Add accessibility email address]
• Phone: [Add phone number, if available]
• Contact Form: https://tukiai.com/contact-us/

When contacting us, please include a description of the issue, the page where the issue occurred,
the device and browser you used, and the assistive technology you used, if relevant.

10. Accessibility Feedback and Requests

If you experience difficulty using the website, platform, chat, or AI agent,
we welcome your feedback so we can review and improve the experience.

When submitting an accessibility request, please include where possible:

• A description of the issue.
• The page, component, or action where the issue occurred.
• The browser and device you used.
• Whether you used a screen reader, magnification software, keyboard navigation, or another assistive technology.
• Contact details so we can follow up if needed.

We will review accessibility requests and work to address them within a reasonable time.
Where possible, we aim to respond within 7 business days.

11. Ongoing Improvement

Accessibility is part of our development, content, and service process.
We work to combine accessibility testing, manual and automated review, user feedback,
and continuous improvements to make our website and services more accessible, clear, and usable.

As we add new pages, features, integrations, chat components, or AI capabilities,
we will continue reviewing their accessibility impact.

12. Statement Date and Updates

This Accessibility Statement was last updated in May 2026.
We may update it from time to time due to changes in the website, service, technology, law, or our accessibility processes.

• Statement date: May 2026
• Last accessibility review: [Add last review date, if performed]
• Target standard: WCAG 2.1 Level AA, where applicable and relevant

13. Related Links

• TukiAI
• Contact Us
• Privacy Policy
• Terms of Service
• Cookie Policy
• WCAG 2.1 Guidelines